Privacy Policy

Introduction

Bristles Painters (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you:

• Visit our website at https://bristolpainters.org.uk/ (“Site”).
• Contact us or share personal details through our services.

By using our Site, you consent to the practices described in this policy.

Legal Basis for Processing Your Data
We process your Personal Information (data that can identify you) under the following legal grounds:

• Contractual Necessity: To fulfill requests made via our Site (e.g., responding to inquiries).
• Legitimate Interests: To improve our services and protect our business.
• Legal Compliance: To meet regulatory or financial obligations.

Information We Collect
We gather two types of data:

1. Non-Personal Information
   • Anonymous usage details (e.g., browser type, device OS, pages visited).
   • Aggregated statistics about Site interactions (e.g., clicks, browsing patterns).
2. Personal Information
   • Contact Details: Name, email, company name (provided voluntarily via forms).
   • Device Data: IP address, geolocation, unique identifiers (e.g., MAC address).

How We Receive Your Information

• Directly From You: When you submit inquiries or use our Site.
• Automatically: Through cookies and analytics tools during Site visits.
• Third Parties: Such as traffic analytics providers or public registers.

How We Use Your Information
We use your data to:

• Respond to inquiries and provide services.
• Enhance Site functionality and user experience.
• Comply with legal obligations.
• Share with trusted third parties for:
  • Site hosting and maintenance.
  • Marketing (with opt-out options).
  • Analytics and diagnostics.

We may also disclose information if required by law, to protect rights, or prevent harm.

Your Rights
Under GDPR, you may:

1. Request access to or a copy of your data.
2. Correct inaccuracies.
3. Delete your data.
4. Restrict or object to processing.
5. Lodge complaints with a supervisory authority.

To exercise these rights, contact:  info@bristolpainters.org.uk

Data Retention
We retain your information only as long as necessary to:

• Provide services.
• Fulfill legal, tax, or regulatory requirements.
• Resolve disputes or enforce policies.

Outdated data is promptly deleted.

Cookies and Tracking
We use cookies to:

• Improve Site navigation and functionality.
• Analyze user behavior (e.g., via Google Analytics).

Types of cookies:

• Session Cookies: Temporary, deleted after browser closure.
• Persistent Cookies: Remain on your device for repeat visits.
• Third-Party Cookies: Set by services like analytics providers.

You can disable cookies via browser settings, but this may limit Site features.

Third-Party Links and Services
Our Site may link to external services not governed by this policy. Review their privacy practices separately.

Data Security
We implement industry-standard measures to protect your data but cannot guarantee absolute security.

International Data Transfers
Data may be transferred outside the EEA only to jurisdictions with adequate privacy protections or under legal agreements (e.g., EU Standard Contractual Clauses).

Marketing Communications
You may receive promotional emails but can opt out anytime using the unsubscribe link or by emailing us. Note: Essential service emails (e.g., policy updates) will still be sent.

Children’s Privacy
Our Site is not intended for minors. Contact us immediately if a child under 16 has shared data without consent.

Policy Updates
We may revise this policy periodically. Changes take effect upon posting. Continued Site use constitutes acceptance.

For questions or requests:
Email:  info@bristolpainters.org.uk